Refund policy

Due to the perishable nature of our made-to-order raw pet food products, we cannot accept returns or offer refunds on orders that have been shipped. All products are freshly prepared after your order is placed and shipped frozen to ensure maximum quality and freshness.

DAMAGED OR DEFECTIVE PRODUCTS
If you receive a damaged or defective product, please contact us within 24 hours of delivery at [your email] with photos of the issue. We will provide a replacement or store credit for verified claims.

SUBSCRIPTION ORDERS
For subscription orders, you may cancel or modify your subscription at any time before the next processing date through your customer account or by contacting us.

QUESTIONS
If you have any questions about our refund policy, please contact us at Csffarmllc@gmail.com